---
title: "System & Technical Requirements"
canonical: "https://help.uxarmy.com/space/general/79331356/System%20%26%20Technical%20Requirements"
format: markdown
---
<span style="color: #0747a6">**For Researchers**</span>

<span style="color: #0747a6">What are the recommended browsers, computer resolution, and operating systems for clients to create a test/research?</span>

Clients can create tests on any Desktop browser on standard landscape screen resolutions on any operating system. We mainly develop and test on 16:9 Aspect Ratios.

For DeepDive, only Google Chrome browser is supported.

  
<span style="color: #0747a6">**For Testers / Participants**</span>

<span style="color: #0747a6">What is the recommended browser for testers to use?</span>

We have a few types of testing tools that are browser-based:

> ℹ️ **Unmoderated Usability Tests (With Recording):** It requires a Chrome Extension, we recommend using the latest version of the Google Chrome browser and the Chrome Extension on the Desktop

> ℹ️ **Figma Usability Testing (Without Recording):** For the best experience, we recommend using the latest version of Google Chrome on desktop, tablet, and mobile. However, you can use any browser as long as it’s updated to the latest version.

> ℹ️ **Surveys:** For the best experience, we recommend using the latest version of Google Chrome on desktop, tablet, and mobile. However, you can use any browser as long as it’s updated to the latest version.

> ℹ️ **DeepDive:** We recommend using the Google Chrome browser on Desktop and Mobile (Not supported on Huawei devices)

> ℹ️ **Card Sorting:** For the best experience, we recommend using the latest version of Google Chrome on desktop, tablet, and mobile. However, you can use any browser as long as it’s updated to the latest version.

> ℹ️ **Tree Testing:** For the best experience, we recommend using the latest version of Google Chrome on desktop, tablet, and mobile. However, you can use any browser as long as it’s updated to the latest version.

  
  
<span style="color: #0747a6">What are the devices testers should use to take the test?</span>

<u>Computers</u>

- Windows Computer: [Click here](https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2) to find out how to update to the latest Windows version.
- macOS MacBook, iMac: [Click here](https://support.apple.com/en-sg/guide/mac-help/mchlpx1065/mac) to find out how to update to the latest macOS version.

  
<u>Smartphone</u>

- Android phone: Android Version 13 and above. [Click here](https://support.google.com/android/answer/7680439?hl=en) to find out how to update to the latest Android version.
- iPhone: iOS 18 and above. [Click here](https://support.apple.com/en-us/118575) to find out how to update to the latest iOS version.

  
<u>Tablet</u>

- Android tablet: Android 13 and above
- iPad: iPadOS 18 and above


<span style="color: #0747a6">How much memory must be available on my participant's' mobile phone?</span>

A minimum of 3 GB of space must be available on the mobile phone.

The available / used memory usage can be found out in the following manner:

iPhone: Settings > General > iPhone Storage

Android: Settings > Storage

![Screenshot 2025-12-20 at 4.01.33 PM.png](media://1815436d-0c99-401f-8a11-8278c4977f6b)